#2-64 Overseas management is really difficult. So, what are the ways to manage it anyway?

#2-64 Overseas management is really difficult. So, what are the ways to manage it anyway?

経営中毒 〜だれにも言えない社長の孤独〜
25:52
2024年6月14日
ja

Key Terms

  • Workaholic Management (Keiei Chūdoku): Refers to the state of obsession with business that entrepreneurs find difficult to break free from.
  • Global Management: The management of teams in a cross - cultural context, with challenges lying in cultural differences and value conflicts.
  • Job Description: Clearly defines job responsibilities and scope of work to avoid unclear job duties.
  • Value Standards (Kachikijun): The values commonly recognized by an enterprise or team, used to guide behavior and decision - making.
  • Mutual Understanding (Sōgo Rikai): In cross - cultural teams, it is crucial to understand each other's cultural backgrounds and values.

Abstract

This episode of the "Workaholic Management" podcast focuses on the challenges of cross - cultural management, especially the dilemmas faced by Japanese managers overseas. The host shares with the listeners how to balance the "mutual assistance" spirit of Japanese culture with the concept of individual responsibility (Job Description) emphasized in American culture in the American workplace. In the program, a listener mentioned the difficulties in work assignment caused by cultural differences when managing a team composed of Japanese immigrants, which even led to physical discomfort. Experts suggest that establishing clear value standards and strengthening communication and understanding among team members are the keys to solving such problems. At the same time, the program also emphasizes that managers need to understand the characteristics of different cultures and avoid managing teams with inherent thinking patterns.

Insights

The content of this podcast reflects the common challenges faced by corporate managers in the context of globalization. Cross - cultural management is not just about language communication; more importantly, it is about understanding and respecting different cultural values. Enterprises need to establish a clear value system and communicate it fully within the team to ensure that all members are moving towards a common goal. In addition, managers also need to continuously learn and adapt to new cultural environments to avoid falling into cultural biases.

Views

01 "Cultural differences are the core challenge in cross - cultural management"

There are differences in cultural values among different countries and regions. Managers need to fully understand these differences and adopt corresponding management strategies.

02 "Establishing clear value standards is crucial"

Enterprises should establish a clear set of value standards and communicate them fully within the team to ensure that all members are moving towards a common goal.

03 "Communication is the key to solving cross - cultural management problems"

Managers should strengthen communication with team members, understand their thoughts and needs, solve problems in a timely manner, and avoid the escalation of conflicts.

In - depth Analysis

Cross - cultural Management: Challenges and Responses for Japanese Entrepreneurs Overseas

In today's increasingly globalized world, more and more Japanese enterprises are going abroad, setting up branches or conducting business overseas. Along with this comes the important issue of cross - cultural management. This episode of the "Workaholic Management" podcast uses the dilemma of a Japanese manager who has been working in the United States for a long time as an entry point to explore the challenges and coping strategies in cross - cultural management.

Cultural Differences: The Primary Dilemma in Cross - cultural Management

In cross - cultural management, cultural differences are one of the most prominent challenges. There are differences in cultural values, work habits, and communication styles among different countries and regions. For example, in Japanese culture, teamwork and collectivism are emphasized, and employees are usually willing to sacrifice personal time for the benefit of the team. In American culture, individualism and personal responsibility are more emphasized, and employees usually complete their work strictly according to the Job Description.

This cultural difference may lead to many problems in actual work. For example, when a manager asks an employee to complete work beyond the scope of their Job Description, American employees may refuse on the grounds that "this is not my job". If the manager does not understand this cultural difference, they may think that the employee is not cooperating, thus generating misunderstandings and conflicts.

Case Analysis: The Management Dilemma of a Japanese Immigrant Team

In this podcast, a listener shared the dilemma they faced when managing a team composed of Japanese immigrants. Although the team members are all Japanese, they have been influenced by American culture due to their long - term life in the United States. Therefore, in work, there is both the "mutual assistance" spirit of Japanese culture and the individualistic tendency of American culture.

This cultural mixture makes managers feel confused when assigning work. On the one hand, they hope that team members can help each other and complete tasks together; on the other hand, they are worried that over - relying on the "mutual assistance" spirit will lead to unclear employee responsibilities and affect work efficiency.

Coping Strategy: Establishing Common Value Standards

To solve the problems in cross - cultural management, experts suggest that enterprises establish a set of common Value Standards. This set of Value Standards should reflect the core values and business philosophy of the enterprise and be able to guide employees' behavior and decision - making.

In the process of establishing Value Standards, enterprises should fully consider the characteristics of different cultures and communicate fully with employees to ensure that all members can understand and accept this set of Value Standards.

Communication: The Key to Cross - cultural Management

In addition to establishing common Value Standards, communication is also the key to cross - cultural management. Managers should strengthen communication with team members, understand their thoughts and needs, solve problems in a timely manner, and avoid the escalation of conflicts.

In the process of communication, managers should pay attention to the following points:

  1. Use clear and concise language: Avoid using overly complex words and expressions to avoid misunderstandings.
  2. Respect cultural differences: Understand the communication habits of different cultures and avoid offending others.
  3. Listen actively: Seriously listen to employees' opinions and suggestions and give timely feedback.

Forward - thinking: Embracing Multiculturalism for Win - win Results

In the era of globalization, cross - cultural management has become an important part of enterprise development. Enterprises should actively embrace multiculturalism, establish an inclusive and open working environment, and attract outstanding talents from different countries and regions.

Through strengthening cross - cultural exchanges and cooperation, enterprises can learn from the advantages of different cultures, enhance their innovation ability and competitiveness, and ultimately achieve win - win results.

In short, cross - cultural management is a complex and arduous task. Enterprises need to fully understand the characteristics of different cultures, establish common value standards, and strengthen communication to effectively solve the problems in cross - cultural management and achieve sustainable development.

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